Aldi shopper ‘shaken’ after being told off by checkout staff
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The Australian woman wrote in an Aldi Mums Facebook group. She said: “I just had a really unpleasant experience in my local store reprimanded by the cashier for not packing my trolley the appropriate way and quick enough for her.
“I was putting items in my trolley as fast as I could I also had some bags sitting in the trolley that I put some items directly into.
“Not a big line either but I did a fair-sized shop spent nearly $150.
“Was quite shaken, actually anyone experienced similar?”
A number of other people in the group said they had a similar experience.
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One woman wrote: “Yes, a few times. I thought about it after each time. Then the next time I said, ‘excuse me?’ And she said it again so I left everything where it was and walked out.”
But some argued the woman’s approach to shopping was actually contrary to the system at Aldi.
One said: “You’re not actually allowed to place anything in bags at the check-out. You’re meant to put it into the trolley and the bag it on the bench.”
Another said: “The staff gets performance managed if they don’t scan above a certain rate and have a certain transaction time to meet or they get reprimanded themselves.”
Aldi did not give a response to Mail Online Australia.
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Others on Twitter have noted the speed at the discount supermarket, commenting on the efficiency of the Aldi checkout staff.
One wrote recently: “Does anybody else think the cashiers at Aldi are told to imagine every item is a grenade?”
“You might be fast but you can never be as fast as Aldi’s checkout staff,” one said.
Writing about their shopping experience, one said: “It can get stressful, especially at the cheaper chains like Aldi. The cashiers there are fast as lightning.”
One even went so far as to joke: “The UK needs to send a crack team if Aldi checkout operators to get the Suez Canal moving again.”
However, none reported receiving harsh words from the staff.
Aldi has said of its packing policy in the past: “Our employees are trained to operate the checkout at the right pace for each individual person they serve.”
In other Aldi news, the supermarket has released the duvet designed to prevent couples from arguing at night. The Aldi duvet could prevent couple squabbles at night with a cool and warm tog
Couples who argue about being too warm or too cold while they sleep could find such a duvet solves many problems.
Aldi said the product had been launched “in response to Brits’ ongoing troubles in the bedroom”.
A spokesman for the supermarket chain added: “The duvet for two provides a much-needed sleep at an affordable price.
“It’s perfect for couples who spend their nights hogging the duvet or chucking the covers off.”
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